Compliance & Security

fuse provide an integrated set of security solutions for Unified Communications that enable clients to adhere to regulation and compliance requirements.


From ensuring all communications are encrypted to the enforcement of user policies the team of experts at fuse can help to address UC security vulnerabilities and enforce business adoption.
Call recording is an extremely valuable tool and compliance requirement to gain deeper insight into how your company handles inbound and outbound calls.

fuse Technologies provide reliable high quality, high capacity digital voice, mobile, screen and VoIP recording across verticals, from financial services to insurance. These solutions enable compliance adherence, transaction verification, dispute resolution, liability prevention, order confirmation, fact finding and quality monitoring.

Advantages of Call Recording with Fuse Technologies

• Extensive experience within the financial sector
• Complete guidance on PCI, FCA, MiFID & MiFID II regulations
• Product agnostic advice
• Multi-channel capture – voice, video, IM, SMS, mobile, screen
• Advanced voice transcription and analytics for efficient searching & reporting
• Extensive compatibility – Cisco, Skype for Business, SIP, Trading Systems

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“Putting customer service first and with long standing relationships with all leading collaboration vendors. Only real collaboration experts like fuse with in-house system integration, application development and technology skills can design, build and support integrated collaboration solutions, understand and articulate the true business benefit and deliver the value of unified communications.”

David Redmond, CEO, Fuse

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